Best Online Background Check Companies: Who to Trust in 2022?

Best Online Background Check Companies: Who to Trust in 2022?

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PeopleFinders

Rating:

Pros


  • 43+ billion records
  • Affordable price
  • Mobile friendly

Cons


  • No social media or work history information

Minimum Project Price


$2.95+

If you ever search for PeopleFinders review, you’ll find millions on ConsumerAffairs. It’s not surprising given that the company has been in the public records business for more than 20 years. 

It’s one of the sites that own the most comprehensive background check public records in the US today, with documents that span as far back as 40 or more years. It provides deep search, background check, criminal records search services, and more.

Pricing Plans 

  • 3-day trial – $2.95
  • PeopleFinders membership- $24.95/month (unlimited search and reports)
  • PeopleFinders premium membership – $29.95/month (unlimited search and reports + more detailed info)

Most Notable Features

  • People Search: Find out what your former colleague is up to. Enter the name and use the people search feature to pull information from billions of public records for free.
  • Address Search: Moving out from your parent’s home soon? Check how safe your new neighborhood will be and get information about your neighbors using the address search. 
  • Background Check: Meeting new people while traveling is great. But can they be trusted? Run a background check to get criminal history, past and current addresses, aliases, and more. 
  • Criminal Records: No matter how long you know your friends, some events in their lives may have been kept secret. Run a background screening to check if they’ve been involved in any crime before by accessing criminal records. 
  • Public Records: Before you say “yes” to a blind date, find out if the person is married by searching through billions of public records. Stay out of trouble and date with confidence.
  • Email Lookup: Are you getting emails about an investment scheme or offers that are too good to be true? These are probably scams. Use the email lookup to get more information about the sender. 
  • Reverse Phone: Is the phone number you’ve saved for someone still active and working? Use the reverse phone lookup to confirm if the phone number is current and active. 

Customer Service 

If you need to cancel your subscription or have questions about your account, you can call customer support using (800) 718-8997 from 7 AM to 6 PM PST Monday to Friday and 7 AM to 3:30 PM PST during weekends. 

It also has a Contact Us page for people who prefer to use email for communication and a Help Center page that answers frequently asked questions.

TruthFinder

Rating:

Pros


  • 43+ billion records
  • Affordable price
  • Mobile friendly

Cons


  • No trial period
  • No option to purchase individual reports

Minimum Project Price


$2+

TruthFinder was founded in March 2015. It’s a trusted company and is known as the best online background check site in the US. Its primary services include a background check, people search, and Deep Web scan.

It gives users access to millions of public records and social network data to generate various reports, such as location history, arrest, traffic, online profile report, and more. According to TruthFinder reviews, it’s a company with an A+ rating on BBB.

Pricing Plans 

How much does TruthFinder cost? 

  • 1-month membership – $30/month (unlimited reports)
  • 3-month membership – $26/month (unlimited reports)
  • Phone number lookup plan – $2 (unlimited phone number searches)

Most Notable Features

  • People Search: Want to reconnect with an old friend? TruthFinder is the best tool for people and personal information searches. 
  • Background Search: Got a new online date? You can confirm if this person is telling the truth about their name, address, and more by running a background check.
  • Free Dark Web Scan and Monitoring: Did you purchase something online using your credit card? Cybercriminals might already be selling your card info on the Dark Web. Use the Dark Web scan to find out more. 
  • Public Records: Need information about a case? Get it quickly by running a public record search to view arrest history, address, and more. 
  • Easy to Use: Smoothly run a background check by entering some basic info on the search bar. 
  • Mobile Applications: Get accurate data on social media accounts, police records, and contact information at your fingertips by downloading the app.

Customer Service

TruthFinder has a dedicated member care team to assist users with site and account issues. Customer care can be reached at the toll-free number (800) 699-8081 or via email at help@truthfinder.com from Monday to Friday, between 10 AM and 10 PM EST.

Intelius

Rating:

Pros


  • Affordable subscriptions
  • Work and educational history

Cons


  • Poor customer reviews

Minimum Project Price


$7.95+

The company’s been operating for 17 years. This background check service gives users access to public documents to view address history, criminal records, phone numbers, and more. Its reports include educational history, which other background check sites seldom have.

Pricing Plans 

  • 7-day trial – $7.95
  • Premier Membership – $19.95/month (unlimited searches)
  • Premier Plus – $29.95/month (unlimited searches + one background check per month) 

Most Notable Features

  • Background Check Reports: How do you know if your virtual friends aren’t lying? Run a full-on background check on them to confirm. 
  • Reverse Phone Lookup: Are you getting lewd messages from strangers? You can track them to get their name, address, phone carrier, and more by using this feature. 
  • Reverse Address Lookup: Buying a new house? Use the address to find out if there were sex offenders in the area or if it’s safe for you and your family. 
  • People Search: Need to update your address book? Complete the missing contact information using the people search feature. 
  • Criminal Record: How well do you know the people your kids spend time with? You can always run a quick record search with the best online criminal background check site to find out.
  • Affordable Plans: Intelius has affordable subscription plans. Users can get a detailed report without burning their cash.

Customer Service

Intelius has responsive customer support, and in case you want to speak with a live representative, you can call the customer hotline using the toll-free number (888) 245-1655 from 7 AM – 5 PM PST, Monday to Friday. 

You can also reach them through email using support@mailer.intelius.com.

Instant Checkmate

Rating:

Pros


  • Easy to navigate
  • Great reputation
  • Highly accurate background check

Cons


  • Pricier than competitors

Minimum Project Price


$1+

If you’re looking for a service with a low background check cost, you might be happy to know that you can start with Instant Checkmate services for only $1.

For the next five days, you get access to unlimited reports and multiple databases, enough for you to get social media, civil, criminal, and other information about someone. 

Pricing Plans

  • Instant Checkmate free trial – $1 for 5 days
  • Monthly membership – $34.78 (unlimited background checks)
  • Quarterly membership – $27.82/monthly (unlimited background checks)
  • Phone lookup – $4.99

Most Notable Features

  • Contact Information: Are you planning a reunion with your former college buddies? Use the people search tool to find their contact information, social media accounts, and addresses. 
  • Inmate Search: Need to find a person in jail? The inmate search can give you the information in minutes. 
  • Arrest Records: Want to know if your favorite actor was ever convicted? Get the information in a single report by searching through the arrest records. 
  • Sex Offender Database: How safe is your neighborhood for your daughter? You’ll know if you sift through the sex offender database.
  • Criminal Records Database: Suspicious neighbors? It won’t hurt if you run a background check on them. Although the service does not come for free, pay a little bit more for a full criminal background check to confirm your suspicions.

Customer Service

For questions or inquiries, users can direct their concerns to Instant Checkmate’s member care team, which is available by phone at 1-800-222-8985 from 8 AM to 1 AM EST, Monday to Sunday. Another option is through email: support@instantcheckmate.com.

InfoTracer

Rating:

Pros


  • 2 billion records
  • Deep web search
  • Up-to-date information
  • Easy to use

Cons


  • Sometimes runs slow

Minimum Project Price


$2.95+

It leverages more than 3,500 sources from the federal, state, and municipal to assemble a neat and comprehensive report. It pulls out data from these sources so users can get information on criminal records, arrests and warrants, felony records, parole or probation details, and more. Several InfoTracer reviews claim that it’s the best background check online.

Pricing Plans

  • 5-day trial – $2.95
  • One-time report – $19.95
  • 1-month premium membership – $19.95 (access to all reports)

Most Notable Features

  • Deep Web Scan: Want to know if your husband has hidden social media accounts and is using them for online dating? Use the Deep Web scan to find out.
  • Reverse License Plate Search: Don’t recognize a car parked in your neighborhood? It could be a stolen car. Get the available public contact details of the owner by using the plate number to search.  
  • VIN Records Search: Want to buy a used car as a graduation gift for your son? Make sure to check the vehicle’s history first and get information on salvage or sale records to vehicle specifications.
  • Asset Search: Curious if how rich someone is and what physical assets they have? That’s the first advantage of a background check. The asset search tool can reveal investment records, property ownership, and more.
  • Reverse Address Lookup: Want to know who resides at a specific address? If you run an instant reverse address report, you’ll find out their name, education, and other vital facts. 

Customer Service

People who need to speak with a customer care representative can call the toll-free number (800) 791-1427 at any time. Users can also contact InfoTracer via this email support@infotracer.com. Another method of getting help is using the Contact Us page on its site. 

BeenVerified

Rating:

Pros


  • Excellent customer support
  • Top-quality mobile apps
  • Easy to use

Cons


  • Information might not be up-to-date

Minimum Project Price


$1+

What makes this site one of the best online background services is that it offers a 7-in-1 service to users. It’s been mentioned repeatedly in several BeenVerified reviews.

Users can perform eight different searches—person, phone, vehicle, address, social media, email, and unclaimed money for one standard price. 

All of these represent enormous advantages for those who do various background checks regularly. 

Pricing Plans

There’s no option for a BeenVerified free trial. However, you can try the service for a dollar. 

  • 5–day trial – $1
  • 1–month membership – $26.89 (unlimited reports)
  • 3–month membership – $52.44 (unlimited reports)

Most Notable Features

  • Reverse Phone: Is your spouse getting late calls from an unknown number? It is possible to track down the caller thanks to a quick background check by phone number. 
  • Address Lookup: Before picking up an item from an online seller’s home, run an address lookup to ensure you’re not compromising your safety.
  • Email Lookup: Let’s face it! Not all emails in your inbox come from trusted sources. Do a quick email search to find out if you’re dealing with a legitimate person. 
  • Vehicle Lookup: Buying a used car? Get information about accident reports, safety recalls, and more using the vehicle identification number (VIN). 
  • Unclaimed Money: You might have unclaimed money lying somewhere. Use this search feature to locate back wages, tax refunds, or any unclaimed property.  

Customer Service

Users with questions or issues are encouraged to contact customer support by calling 1-888-579-5910 from 6 AM to 11:30 PM EST every day. Other options to contact customer support include email (support@beenverified.com) or using the Contact Us form.

PeopleWhiz

Rating:

Pros


  • 100% anonymous
  • Unlimited searches with membership
  • 24/7 customer service
  • Over 67 billion records

Cons


  • Confusing pricing
  • Unflattering customer reviews

Minimum Project Price


$14.95+

PeopleWhiz runs advanced background checks. It has 67 billion searchable public records—one of the largest in the world.

Users can search for contact info, criminal records, background checks, and other essential information in only a few minutes with its vast database. 

Pricing Plans

  • 1-month plan – $27.99 (unlimited searches)
  • 3-month plan – $22.95/month (unlimited searches)
  • 6-month plan – $14.95/month (unlimited searches)

Unfortunately, PeopleWhiz is one of the background check sites with no free trial available.

Features

  • People Search: Get information on a relative, friend, or even yourself. Run a self-check to find out what information the public record database has of you in just a few clicks. 
  • Criminal Records: Many criminals can pull off an innocent look and deceive anyone. If you feel suspicious of someone, like a new acquaintance or a friend, it’s safe to run a criminal record search. 
  • Social Media Search: Want to know all the active and secret social media accounts of your favorite A-list Hollywood stars? PeopleWhiz is the best website for social media background check.
  • 24/7 Customer Service: Get answers to your billing and account questions without waiting. Connect with customer support anytime you want.

Customer Service

Users will never have to wait for Monday or the next business day to resolve their issues because customer support is open 24/7. Anytime you have a question or want a problem resolved immediately, you can call them at (833) 276-9449. 

You can also email the team using support@peoplewhiz.com and get answers within 24 hours.

CheckPeople

Rating:

Pros


  • 5-day trial available for only $1
  • Easy to use
  • Deep web search

Cons


  • Confusing and difficult cancellation process

Minimum Project Price


$4.95+

CheckPeople is an accurate and user-friendly tool that allows free public record search. CheckPeople have privacy and safety at heart. Using it can help you perform a secure background check.

Pricing Plans

According to multiple CheckPeople reviews, it is not necessary to pay to search for a public search. However, if you’re looking for unlimited searches and advanced features, you can choose between two plans:

  • One-month plan — $27.75 per month 
    • Unlimited free background reports 
    • Unlimited reverse phone lookup
  • Two-month plan — $22.97 per month
    • Unlimited background reports
    • Unlimited reverse phone lookup
  • Power plan — $17.16 per month 
    • Limited background reports
    • Limited reverse phone lookup
  • Limited individual report — $4.95
    • Limited background reports
    • Limited reverse phone lookup

Most Notable Features

  • Arrest Records: This tool allows you to find arrest records in a few seconds. Not only that, it is also possible to find where and when the offense occurred.
  • Sex Offender Database: CheckPeople is widely known for its sex offender feature. Scanning the people around you and your family has never been so easy.
  • Reverse Phone Lookup: In a matter of minutes, you can find all information related to a specific phone number.
  • Criminal Records: CheckPeople is considered one of the best online criminal background check services in the field. Are you suspicious about your new neighbor or date? CheckPeople runs a background check in a few seconds.
  • Deep Web Search: With the dark web scan, CheckPeople can search millions of searches across the deep web. You can scan chats, social media, forums, and much more.

Customer Service

CheckPeople provides timely, responsive, and quick customer support. Their email and phone support are available at any time of the day and night. You can contact CheckPeople on their phone number at 1-800-267-2122 or email at support@checkpeople.com.


Picking the Best Online Background Check Site: Buyer’s Guide

There are hundreds of background check organizations online, and finding the best isn’t an easy task. It takes extensive scouring of the internet and spending umpteen hours on research. 

It all comes down to identifying what information you need and assessing whether the background check site you like has that one feature that will give you the required information.

With these background check websites, anyone can research their own.

Here’s a quick buyer’s guide to help you choose a background check service that fits your needs.

How to Choose the Best Online Background Check Site: Step by Step

Types of searches

Typically, people would go for the best background check site for free first. After all, it costs nothing.

But remember, the type of searches you can perform from a free site is limited. Moreover, you can only get the essential information at most. 

If you need to perform an advanced search about a person and get information like property records, address, email, or phone, you need a premium account. 

With a paid plan, you have more search options and get access to all features. 

Correctness on background checking 

Since you’ll be pulling out information from public records, which can span several years back, some data may be outdated and inaccurate. 

Therefore, only choose a site that updates its database often. How do you verify the correctness of the information?  

If the site offers public records for free and no charge, you may perform a self-check to discern if the basic information it assembles is accurate, like phone and address. If it is, then the database is up-to-date. 

People use these services because they need straight facts about someone. Regardless of whether a background check site is free or not, giving accurate information is the nature of the business. 

Check their customer support and delivery time 

The best online background check service companies care for their clients. They show it by extending efforts to make sure clients’ questions are answered, and all issues are resolved promptly. 

In most cases, a site with the best online background check reviews and testimonials also has the most helpful customer support team. That’s because users typically love to leave feedback about their experience with customer support in handling issues. 

But it’s also better if you can try the efficiency of customer support yourself. You can send an inquiry through email or call phone support to check how responsive customer support is. 

Consider the price range

The lowest offer isn’t always the best option, so take your time to compare prices just like when you go shopping. Find the best option that both meets your price range and needs. 

If you only need a single report, you may be able to use the trial option to get it for less than $5. However, if you need multiple reports regularly, you may also need a proper budget because the cost of a background check can be high, especially for recurring subscriptions. 

We suggest always checking with customer support for options as some sites have flexible pricing.

Background check services are worth every dollar the user spends. Note that some membership plans are not quite cheap, but they are worth the money, considering the quality of their services.

Summary: Best Online Background Check Site

Finding the top-rated background check websites isn’t an easy task. While the internet is one of the most useful tools of modern society, it’s also filled with inaccurate data. 

Our aim with this list was to document and disclose all the information available online, so our readers can make an informed decision when choosing the most suitable background check company for their needs.

Depending on your specific needs, one of the listed services will surely be a match for you.


Frequently Asked Questions

How to access public records for free?

Thanks to the digitization program by the NSW LRS (Land Registry Services) and the NSW Government, it is possible to consult over 19 million land reports and historical documents online for free. The NSW State Archive and Records makes sure that historical records are well-preserved and safe.

How much does a background check cost?

The cost of a background check varies for each site. You can run a standard background check for free, but free services only give you basic information.

If you want to run a background check and get a detailed report that includes as much information as possible, you need to sign up for a premium account that may cost you at least $20.

What comes up on a background check?

Almost every background check site includes personal information about the person you looked up. Mostly, you can search for their address, phone number, email, social media accounts, and much more. But, most importantly, you can run a criminal background check on individuals you do not trust.

Pending criminal cases, felonies, misdemeanor, incarceration, and other related crimes immediately show up. On the other hand, records of juvenile convictions that have been sealed by the court might not appear on background screenings.