It’s not a secret that Amazon is one of the most influential digital powerhouses. The platform offers a plethora of services that can be quite convenient in your everyday life. However, subscribing to so many different services can come with a huge downfall—charges might not be immediately clear.
For this reason, this article will tell you what is Amazon Digital and how to avoid unnecessary charges in 2022. Moreover, we will provide tips on how to cancel the Amazon Digital service charge and contact the company about an unknown charge.
- What Are Amazon Digital Services
- What Is Amazon Digital Charge
- Best Ways to Prevent Amazon Digital Services Charge
- How to Cancel Amazon Digital Services
- How Do I Contact Amazon About an Unknown Charge
- Our Takeaway
What Are Amazon Digital Services?
As mentioned earlier, Amazon Digital Services LLC offers a vast choice of online products. However, some of the most popular platforms include Prime Video, Kindle, Amazon Music, and Audible. These services can be extremely time-saving (podcasts and audiobooks can keep you company on the go) and offer their users a wide range of options, in addition to being providing entertainment.
What Is Amazon Digital Charge?
So what does AMZN Digital charge mean on your bank statement? It typically appears whenever you agree to use one of their digital services.
This fee might come in addition to any other charges that may have accrued, such as the cost of the product or service itself. Here’s what you might’ve accidentally spent your money on.
Here are some of the usual culprits for the extra charges:
Amazon Prime is a service that gives you free two-day shipping, access to Prime Video, Amazon Music, and more. The cost of this service is $139 for an annual subscription or $14.99 for a monthly subscription. In 2020, the company earned $25.21 billion from this service alone.
As you can see, there are many different Amazon digital services available. Each of these services has its own individual charge that will be added to your statement. Be sure to read the terms and conditions of each service before signing up so that you know what you’re being charged for.
Amazon Prime Video
If you have an Amazon Prime membership, you may be familiar with Prime Video. This is a streaming service that offers the possibility to rent plenty of movies and TV shows. The cost of this service is $8.99 for a monthly subscription.
The Kindle is among the most popular Amazon digital services out there. It is a small handheld device that allows you to read eBooks, listen to audiobooks, and more. Kindle services charges depend on the device and model you choose, but it starts at $2.99 per month.
If you enjoy listening to music, then you may be interested in Amazon Music. This is a streaming service that offers ad-free music to listen to. The cost of this service is $7.99 for a monthly subscription or $79 for an annual subscription. Non-prime users pay $9.99 every month.
Amazon Audible is a digital audiobook service that allows you to listen to audiobooks on your phone, tablet, or computer. This service offers a 30-day free trial and costs users $1.95 per month for Audible Plus and $14.95 per month for Audible Premium Plus.
Amazon Kids+ is a service that gives kids aged 3–12 access to family-friendly books, shows, apps, games, and more. The subscription for this service starts at only $2.99 per month.
Amazon Drive is a cloud storage service that allows you to store photos, videos, and files. The cost of this service is $19.99 per year for 100 GB of space and $59.99 a year for 1 TB. If Prime or non-Prime users wish to upgrade to 2 TB, they will need to pay $119.98 every year.
Best Ways to Prevent Amazon Digital Service Charge
If you’re not interested in any of these Amazon digital services or no longer want to use them, there are a few ways to prevent charges from appearing on your bank statement.
Canceling Amazon Digital Services
Canceling your subscription can be the best course of action if you do not wish to use a certain Amazon digital service anymore. This can be done through the settings of the platform’s app or website. Moreover, it is also possible to contact Amazon customer service to help you cancel your Amazon Digital subscription.
Preventing Future Charges
In addition to canceling your subscription, you can also take steps to prevent future charges from appearing on your statement. One way to do this is by adjusting your account settings so that automatic renewals are turned off. This will ensure that you’re not charged for a service if you don’t want it.
Monitoring your account activity is another way to do so. This includes reviewing your monthly statement and checking the order history on Amazon. If you see any unfamiliar charges, be sure to contact Amazon customer service right away.
How To Cancel Amazon Digital Services
If you want to cancel one or more of your Amazon digital services, make sure to follow these easy steps.
Canceling an Amazon Digital Service on Your Computer
- Open a web browser and go to amazon.com
- Sign in to your account
- Click on the Your Account tab at the top of the page
- Under Account Settings, click on Manage Your Prime Membership or Digital Services and Subscriptions
- Find the service that you want to cancel and click on End Membership/Service
- Follow the instructions to cancel your subscription
Canceling an Amazon Digital Service on Your Phone or Tablet
- Open the Amazon app and sign in
- Tap on the menu bar at the top left corner of the screen
- Tap on Your Account
- Under Account Settings, tap on Manage Your Prime Membership or Digital Services and Subscriptions
- Find the service that you want to cancel and tap on it
- Tap on End Membership/Service
- Follow the instructions to cancel your subscription
You can also contact customer service to help you cancel your subscription or, ultimately, delete your credit card from Amazon.
How Do I Contact Amazon About an Unknown Charge?
If you see an unknown charge on your statement, here’s what you should do.
Contact Amazon Customer Service
You can contact Amazon customer service in a few different ways. It is possible to call them at 800-201-7575, chat with them online, or send them an email. Be sure to have your account information in handy so that you can provide them with the necessary details on the spot.
Submit a Dispute Claim
If you’re not able to resolve the issue with Amazon customer service, you may want to submit a dispute claim. This will allow you to get help from a third party and potentially receive a refund for the charge. To do this, go to the Disputes section and follow the instructions.
What Is Amazon Digital Service: Our Takeaway
Amazon digital services can be extremely useful, but they can also result in unwanted charges if you’re not careful. Charges may appear on your statement if you are unaware of automatic renewals or do not monitor your account activity regularly. By following the tips in this article, you can avoid any unexpected charges and keep your account information up-to-date.
We hope this article has been helpful and provides some clarity on Amazon’s digital service charges. If you have any further questions or concerns, be sure to contact Amazon customer service for assistance.
Frequently Asked Questions
What is Amazon Digital Downloads?
Amazon Digital Downloads is a service that allows you to purchase and download digital content, such as books, music, movies, and TV shows.